Loyalty program


Earning points

You earn points on every validated order, calculated on the amount excluding shipping. The conversion rate is defined in our settings (e.g. 1 point per €10 ex-VAT).

Using points

In My account > Loyalty, convert points into a voucher valid for 1 year (you’ll receive the code by email) or into a gift in stock.

Validity

Credited points are valid by default for 12 months. Debits (usages) do not expire.

Tiers

Your cumulative purchases over the reference period unlock tiers. When a tier is reached, your customer role is upgraded automatically.