Loyalty program


A benefits system for professionals

A program designed to reward your trust and recognize your commitment. The more you buy, the more you climb tiers and the greater your benefits.

Your personal gauges

  • Points gauge: shows your total points and the next threshold.
  • Status gauge: shows your current level: Copper, Bronze, Silver, Gold, Platinum or Diamond.

Basic principle

€1 ex-VAT spent = 1 loyalty point (points valid for 12 months). With each validated order, points are calculated on the amount excluding shipping.

You can convert your points into vouchers valid for 1 year (you’ll receive the code by email) or into gifts in stock, from the Loyalty tab in your account.

Points conversion

PointsVoucher value
500 pts€5
1,000 pts€17.50
2,500 pts€50
5,000 pts€110
10,000 pts€250
20,000 pts€600

Loyalty tiers

Your cumulative purchases over the reference period unlock tiers. When a threshold is crossed, your customer role is updated automatically and new benefits apply.

  • Copper — Threshold: from €500 — Benefits: 2% discount
  • Bronze — Threshold: from €1,000 — Benefits: 5% discount
  • Silver — Threshold: from €4,000 — Benefits: 10% discount
  • Gold — Threshold: from €10,000 — Benefits: 15% discount
  • Platinum — Threshold: from €20,000 — Benefits: 20% discount
  • Diamond — Threshold: from €40,000 — Benefits: 25% discount + wholesale pricing

Other available discounts

Order amount discounts

Ex‑VAT amountDiscount
€5005%
€1,00010%
€4,00015%
€7,00020%
€14,00025%
€22,00030%

Rule: discounts never stack. The system always applies the most advantageous discount.

Promotions & sales: as with tiers, only the best reduction is applied automatically.

Quantity discounts: some items feature direct breaks depending on quantity. The best price is applied automatically.

Transparency

Your point movements (credits, debits, upcoming expirations) are visible in your account. For any question, our customer service is here to help.